New Solution Partner in Roadside AssistanceTirsan Solutions
Tırsan Solutions announced that it has agreed with Belgium-based service provider EBTS Pro Assist N.V. to provide roadside assistance for Kässbohrer and Tırsan semi-trailers all across Europe. The agreement has come into force by September 1, 2016.
Accordingly, Kässbohrer users in need of assistance can call Kässbohrer Hotline as always by dialing 00 800 527 72 647 37 / 00 800 KÄSSBOHRER wherever they happen to be in Europe, 24 hours a day, 7 days a week.
Also Tırsan customers will call Alo Tır Hotline, by dialing +90 444 5 847 for road assistance services either in Turkey or in Europe.
In align with the new partnership, the provided roadside assistance service now covers 27 countries from Ireland to Belarus, providing support in 17 national languages and technical assistance from 12,000 service points.
The partnership between Tırsan Solutions and EBTS Pro Assist, covers both assistance services as part of the manufacturer warranty and non-warranty services invoiced to customers.